Frequently Answered Questions (FAQs)

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The HCX Protocol is an open, collaborative, and transparent framework for exchanging claims data within the insurance ecosystem. It aims to streamline the process of policy searching, comparing policies, making claims, and sharing progress by enabling seamless data exchange between various actors involved in the insurance handling process.

Anyone interested in improving the efficiency and effectiveness of claims handling in the insurance sector can participate in the HCX protocol community. The HCX Protocol community will be specifically interesting to a diverse range of stakeholders across the insurance ecosystem. This includes insurers, service providers, third-party administrators (TPAs), insurance technology players, think tanks, and other relevant entities interested in improving the efficiency and effectiveness of claims handling in the insurance sector.

There are several ways you can contribute to the HCX Protocol community. You can actively engage in discussions, provide feedback on the protocol specifications, collaborate on working groups, contribute to the development of domain-specific standards, and participate in the decision-making processes. Your expertise and input can help shape the future of the protocol.

While the HCX Protocol originated with a focus on health insurance claims, the community is actively working towards expanding the protocol's scope to address claims handling challenges in other areas of insurance. The community aims to foster innovation and collaboration to create a standardized and interoperable claims data exchange network across different insurance sectors.

Joining the HCX Protocol community is easy! Simply visit our Github and explore the resources and information available. You can join our community Discord channel to connect with other community members, collaborate on projects, and stay updated with the latest developments. We encourage you to actively participate and contribute your expertise to drive positive change in the insurance sector.